Telemarketing Services We Offer

We have an absolute focus on business 2 business outbound telemarketing. Whether you are looking for true, qualified appointments, delegates to your events or your data enhancing we have the skills, expertise and experience to ensure success in your project.

For all of our telemarketing projects we invest a lot of time training our staff to ensure they can have open conversations about your company and products. You have a dedicated account manager who is on hand to answer questions and report the success of the campaign.

We operate an open-house policy to all of our clients that we work with, we encourage them to spend time in our office listening to our staff on the telephone and working with them to maximise all potential opportunities.

Tell us what YOU want and we will give you a quote.

Our range of outbound telemarketing services include;

Database building and cleansing
Your database is vital to the success of any direct marketing that you do. We can cleanse and enhance your existing database to get email addresses etc or we can create a completely tailored database of your exact requirements including the right decision makers to contact and all of their contact details.

Lead generation & Appointment making
If you are looking for sales appointments in your target market then we have a team of experienced, trained and dedicated telemarketing operatives who can do exactly this. They will be well trained in your company and product or service and be able to have relevant sales conversations with decision makers that will lead to sales appointments.

Yours sales team are skilled at face to face sales and closing business, for many sales people lead generation over the telephone is a necessary eveil and one they may not have the skills for. Your sales team will only sell when they are in front of prospects, you need professional skilled telesales people to ensure you have opportunities. This is a core competency at Marketing Addiction.

Pipeline Management
As an extension of the lead generation service we can manage your prospect database. It is essential that all prospects get contacted in the correct timely manner. By building a relationship with your contacts, Marketing Addiction will ensure that you become involved when that prospect starts their project. Through managing your pipeline we can drip feed a regular supply of leads to your sales team, freeing them up to do what they are paid for, sitting in front of prospects selling to them.

Marketing Follow Up
Following up other marketing activity can be one of the best ways to ensure maximum success of both the original activity and the telesales. Whether this is activity that you do yourselves or activity that we have done for you, Marketing Addiction can ensure that you have telemarketing professionals that understand the marketing project, have been trained and are aware of the goals for the campaign.

Market Research
Market research is key for companies to understand the market they are operating in and to help them increase sales within that market place. It is also vital that before a company enters into new markets they understand them fully. By phoning prospects and customers within a clients market or proposed market we can get a lot of information very quickly for our client. Our experienced research team are able to undertake any market research product from penetrating new markets to gainer greater understanding of existing ones.